Privacy Policy

You value your privacy, and you can enjoy it fully in our holiday homes. You can also expect optimal privacy from us regarding your personal data. Resort Walsdorf is responsible for processing personal data as described in this privacy policy. If you have any questions regarding the following, please feel free to contact us at info@resortwalsdorf.com.

 

Personal data we process

Resort Walsdorf processes your personal data because you use our services and/or because you have provided them to us. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Other personal data that you actively provide, for example, by creating a profile on this website, through correspondence, or by phone
• Location data
• Data about your activities on our website
• Internet browser and device type

 

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian permission. However, we cannot check whether a visitor is over 16. We, therefore, encourage parents to be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at info@ruiterplaat.nl, and we will delete this information.

 

For what purpose and on what basis do we process personal data?

Resort Walsdorf processes your personal data for the following purposes:

• Processing your payment
• Sending our newsletter and/or advertising brochure
• To be able to call or email you if necessary to carry out our services
• To offer you the opportunity to create an account
• Resort Walsdorf analyzes your behavior on the website to improve the website and tailor the product and service offerings to your preferences.

 

Automated decision-making

Resort Walsdorf does not make decisions based on automated processing that could have significant consequences for individuals. These are decisions made by computer programs or systems without human involvement (for example, an employee of Resort Walsdorf).

 

How long do we keep personal data?

Resort Walsdorf does not store your personal data longer than strictly necessary to achieve the purposes for which your data was collected, unless a legal obligation requires it.

 

Sharing personal data with third parties

Resort Walsdorf does not sell your data to third parties and only provides it if necessary to carry out our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Resort Walsdorf remains responsible for these processes.

 

Cookies or similar techniques we use

Resort Walsdorf uses functional, analytical, and marketing cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Resort Walsdorf uses cookies with a purely technical functionality. These ensure that the website works properly and, for example, remembers your preferred settings. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. Our marketing cookies enable us to display YouTube, LinkedIn, Facebook, Instagram, etc., embeds in articles. These cookies can also be used by Google to show personalized ads. You can read Google’s Cookie Privacy Policy here.

During your first visit to our website, we already informed you about these cookies and requested your permission to place them. You can opt-out of cookies by setting your internet browser to not store cookies. In addition, you can also delete all previously stored information through your browser settings. For more information, visit: https://veiliginternetten.nl/themes/situatie/instructiefilmpjes-cookies-beheren/.

 

View, modify, or delete data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Resort Walsdorf, and you have the right to data portability. This means you can request that we send the personal data we have about you in a computer file to you or another organization you specify. You can send a request to access, correct, delete, transfer your personal data, or request to withdraw your consent or object to the processing of your personal data to info@ruiterplaat.nl. To ensure that the request for access was made by you, we ask that you send a copy of your ID with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Resort Walsdorf also wants to inform you that you have the right to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap.

 

How do we protect personal data?

Resort Walsdorf takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are indications of abuse, please contact our customer service or via info@resortwalsdorf.com.